Terms and Conditions
1. Your Acceptance
The following terms and conditions relating to the provision of any services (including downloadable material) from the Maytri Shah/Shield Program website. These Terms and Conditions constitute an agreement between, Maytri Shah, the owner and operator of the Site (“We”, “Us”, “Our”), and any Services and you (“you”, “your” or “user(s)”, “Client”), a user of the Site and/or Services (“Agreement”).
By using our Site or any Services you agree to be bound by this Agreement, our Website Terms of Use, and our Privacy Policy. We may amend this Agreement, our Website Terms of Use, or our Privacy Policy without prior notification. If you do not agree to the terms and conditions contained in this Agreement, Website Terms of Use, or our Privacy Policy (or any subsequent amendments) you must cease using our Site and Services immediately.
2. Minors
Our website(s) and Services are not intended for use by individuals under the age of 18 (a “Minor”) unless a Minor has obtained prior consent to use our website or Services. Use of our website or Services by a Minor without such consent is strictly prohibited. We, specifically disclaim any and all responsibility or obligation to monitor or verify the age or legal status of any Client. We will have no liability resulting from any use of our Site or Services by any Minor.
3. Obtain Professional Medical Advice
We do not provide medical advice, nor do we intend to diagnose, treat, cure or prevent any disease. Individual results are not standard and may vary from person to person – depending on their food intake, genetic makeup, lifestyle, and physical activity levels.
You hereby agree that before using our services, you will consult with a health care professional for medical advice, particularly if you are at risk of problems arising from changes in your diet or lifestyle.
Furthermore, we shall have no obligation to monitor health conditions and/or report any emergency to an emergency professional. We disclaim all liability in connection to any information, available on this website.
4. Our Reliance on Your Accuracy of Information
You are responsible for making your own inquiries and seeking independent advice from a healthcare professional before acting on any information or material made available to you through our Site. Our Services may not be suitable for your particular circumstances.
You acknowledge that our Services are provided on the basis of the accuracy and completeness of the information that you provide us, following our evaluation of that information. You further acknowledge that your failure to provide accurate or complete information may adversely affect the quality, efficacy, or suitability of these Services. You warrant the truth, accuracy, and completeness of any information you provide us.
5. Nutritional Information
Nutritional information provided on our Site is based on extensive research. Before relying on any nutritional information on our Site, you should carefully evaluate the accuracy, completeness, and relevance of this information to your purposes and health particularities, and consider the need to obtain appropriate expert advice relevant to your circumstances. We do not give any warranty that the information is free from error or suitable for your purposes.
Nutrient data published on our Site or through our Services may represent an average of the nutrient content of a particular sample of foods and ingredients, determined at a particular time. The nutrient composition of foods and ingredients can vary substantially between batches and brands because of a number of factors. Some of the data may be borrowed from overseas food composition tables, supplied by the food industry, taken from food labels, imputed from similar foods, or calculated using a recipe approach.
6. Health History
You acknowledge that by participating in our information service you are doing so voluntarily and, depending on your particular circumstances, there may be risks to your health. You further acknowledge that these risks may be caused by your own acts or omissions, or those of other users of our Site, or may be risks that are not known to you or are not readily foreseeable at the time of using the information service. You assume all risks in connection with your participation in our information service.
7. Testimonials
Please be aware that any testimonials on the Site may not reflect the results that you may achieve yourself. Results may vary and your experience may not be similar to the experience of the user testimonials.
8. Personal Information
We are required to collect such personal information from you as reasonably required to provide you with our Services. This information may include your personal details such as name, email address, and postcode together with certain health information; not limited to your age range, height, weight, exercise levels, biochemistry, medical history, medication, and supplement use. We acknowledge and agree that this information is confidential and will be used for the purposes of the provision of our Services only unless otherwise required by law.
You warrant the personal information and health information you provide us is truthful, accurate, current, and complete to the best of your knowledge or belief. We accept no liability in the event you fail to provide us with personal information or health information that is truthful, accurate, current, and complete.
By agreeing to the terms and conditions contained in this Agreement you agree to receive our email newsletter. You can unsubscribe at any time by emailing us
9. Contact Information
If you have any questions or concerns about your order or if you have any questions about our services do not hesitate to contact us. You may contact us by email at maytri@maytrishah.com
10. Disclaimers
We hereby expressly disclaim all liability for our Service, that is due to your use of our Service.
11. Indemnity
You agree to defend, indemnify and hold harmless Maytri Shah its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:
• your use of and access to our Site and Service;
• your violation of any term or condition of this Agreement;
• your violation of any third party right, including without limitation any copyright, property, or privacy right; or
• any claim that any of your use caused damage to a third party.
This indemnity will survive this Agreement and your use of our Services. You also agree that you have a duty to defend us against such claims and we may require you to pay for a solicitor of our choice in such cases. You agree that this indemnity extends to requiring you to pay for our reasonable solicitor’s fees, court costs, and disbursements including in relation to the settlement of any claim.
12. Force Majeure
You agree that we are not responsible to you for anything that we may otherwise be responsible for, if it is the result of events beyond our control, including, but not limited to, acts of God, war, riots, terrorism, crime, labor shortages (including lawful and unlawful strikes), postal disruption, communication disruption, failure or shortage of infrastructure, shortage of materials, or any other event beyond our control.
13. Privacy Policy
By accessing and using this website, you consent to the terms of this privacy policy. We are committed to working towards maintaining the trust of our users and customers. We maintain this privacy policy to inform you about the collection, use, and distribution of any personal information you provide online. We may modify this policy at any given time.
• General Users
Non-personal information may be used to determine how our website is being used and to monitor feedback.
• Members
To gain access to member-only resources, we request users to voluntarily register with us, by providing us with the required information.
Information sent by email to us is used to process the request or inquire into the request.
14. Amendments
We may amend this Agreement from time to time, without prior notification at our sole discretion.
15. Content And Ownership
All content provided or otherwise made available by Maytri Shah, The Shield Program Maytri Shah through the Services and the website, including but not limited to text, graphics, images, software, video, concepts, works of authorship of any kind, and information or other materials appearing on or originating to and/or from the Services, as well as their overall design and appearance (the “Content”) is owned or controlled by or to Maytri Shah.
You may not in any form or by any means:
(a) Adapt, reproduce, distribute, print, display, perform, publish or create derivative works from any part of our Site; or
(b) Commercialize any information or services obtained from any part of our Site, without our written permission.
MAYTRI SHAH reserves all rights not expressly granted in and to the Service and the Site. You agree to not engage in the use, copying, or distribution of anything contained within the Site or Service unless we have given express written permission.
16. Trademarks & Trade Names
You are prohibited from using any trademarks, trade names, logos, and graphics used on this website without the prior written consent of MAYTRI SHAH.
17. Electronic Communications
We use electronic means of communication, whether you visit the Site or Service or send us e-mails, or whether we post notices on the Site or Service or communications with you via e-mail. ‘WhatsApp’ and other forms of social media will not be used to answer client queries. We provide 24-hour email support. Depending on the volume of messages we receive, you may not get an individual response right away, but we will get back to you as soon as possible!
For contractual purposes, you (1) consent to receive communications from us in an electronic form; (2) agree that all terms, conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights.
18. Appointment Amendments
Should you need to reschedule your appointment, a minimum of 24 hours notice is required for all services. In case this requirement is not met, a 100% cancellation fee for the scheduled appointment will be applied.
You are paying for the time with the concerned authority and you agree that arriving for the session and to the session location for your own session is fully your responsibility. The session will be terminated if you arrive over 30 minutes late to an appointment and no refund will be given in any circumstances even if you wish to cancel the session due to emergency or unforeseen circumstances out of their immediate control, as the strict 24-hour cancellation policy will still apply. If you arrive late, you will not receive an extension of the agreed time nor will you be offered or entitled to a rearranged session and all terms and conditions relating to conduct, session termination, and working relationship will apply.
In case the Client is unable to complete the program within the mentioned periods associated with it, we are not required to provide an extension. However, in cases of medical emergencies/unforeseen travel, we can make an exception and provide up to a 2-week extension on the personal coaching programs, if a minimum of a 24-hour prior notice is provided to us in writing.
MAYTRI SHAH is not required under any circumstances to go beyond the arranged session finishing time and will terminate the session at the end of the arranged time. They are not required to continue over the arranged time slot if the Client hasn’t reached their desired outcome.
19. Session Transfers
If the Client is unable to complete the program that they have registered for once it has begun/the initial consultation has taken place due to an emergency, travel, or unforeseen circumstance out of immediate control, the remaining sessions/remainder of the program the Client has registered for – cannot be transferred to any other individual.